Transcript
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Welcome to Topsail Insider, where you can hear all about the businesses and events in the beautiful coastal towns in the greater Topsail area of North Carolina.
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It's time to indulge and experience the finest coastal hospitality on Topsail Island with Saltwater Resort and Suites in Surf City, north Carolina island.
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With saltwater resort and suites in surf city, north carolina, designed to exceed your expectations.
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Guests can enjoy elegant suites featuring premium, luxurious bedding, fully equipped kitchens with dishwashers, 75 inch flat screens, ensuite washers and dryers, and gorgeous ocean views.
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With the grand opening of their newest location, you can now relax in their saltwater pool and modern clubhouse, perfect for unwinding, socializing and private events.
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Book your next beach getaway today at saltwatertopsailcom or call 910-886-4818.
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Saltwater Resort and Suites redefining luxury on Topsail Island.
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Come on out to Surf City Line for the best made-from-scratch beach and bowls on Topsail Island.
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Treat yourself to their delicious bowls with shrimp, steak, fish, chicken or pork, or enjoy their peel-and-eat shrimp, beach break salads and more.
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They offer a full bar serving handcrafted cocktails, incredible margaritas and they proudly serve North Carolina craft beer.
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The line boasts the biggest deck on the island with three levels for listening to live music, relaxing in the sun, or head on up to the top deck to enjoy your meal with ocean views.
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Visit Surf City Line, nccom for their full menus.
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The best service and beach vibes on the island await you at 2112 North New River Drive.
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Whether you're a local or visiting from out of town, celebrating a special occasion or just soaking up the sun with family and friends, it's always a great time at Surf City Line.
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Hello everyone and welcome to Topsail Insider.
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My name is Krista and I am your host.
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Today we are talking to Amy and Andy Zwebka.
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They are the husband and wife owners of Hidden Ships Distillery.
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Welcome, amy and Andy.
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Thank you so much for letting us come in here today and do this, including we just did a tasting, which was so much fun.
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Yeah, thank you so much for coming in today.
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Yes, everyone here knows Hidden Ships Distillery because it's a very popular place, and rightfully so.
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For those who may not know what Hidden Ships Distillery is, please give us the nutshell version of what you have going on here.
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Yeah, so we are Topsail Island's first and only distillery.
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We're actually the first in Penner County.
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We're what we call pre-prohibition inspired.
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So our cocktail menu features cocktails from the late 1800s or inspired by that era, I think.
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In our lounge area we kind of carry over that theme and feeling.
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It's a unique atmosphere for the area.
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We like to call it a little bit of speakeasy without being too too dark and dim, a little bit of coastal without being too bright, and so you kind of combine that atmosphere with the menu that we've created and that's what you get.
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We get a pre-prohibition cocktail lounge with the menu that we've created and that's what you get.
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We get a pre-prohibition cocktail lounge.
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You nailed it.
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I was thinking about how to describe this place.
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It's very velvety and warm feeling in here, but you still have a lot of fun here, with people coming during the day, and I came in the other day and they were playing cards.
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I was a little jealous, like that's what a great place to hang out.
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You also have like football and themed evenings and events here, so you did.
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you caught that speakeasy, darker vibe, but it's not too dark, it's perfect.
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I want to jump right into the backstory and then we're going to go through what you offer, from your cocktails to what you're distilling and your classes, which are amazing, and all that.
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But first let's talk about that backstory.
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So you did something that I only dream about doing.
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I dream about it.
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I even bought an RV because I wanted to do it so badly, but I couldn't get my family on board Before we get there.
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Where did you two meet?
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We met in high school?
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Where?
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At what part of the country?
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In Western New York?
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Where were you when you started the RV trip around the US?
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Yeah, we were here.
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So my background, which we may get to.
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But I just retired after 21 years in the Marine Corps that was June of 2021.
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And so we were here.
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As I retired, we left North Carolina and then headed out on that trip.
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Was it a honey?
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Let's sell everything and just travel around the country with our children and show them everything?
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Or was it you had a plan in place that you knew ultimately would lead to hidden ships?
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I think we had a plan that the trip would only be one year long, so that was definitive.
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Some people that we met out on the road like do it.
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When they say full-time, they mean there's no ending date.
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For us.
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We were full-time for that year, but we knew that it was going to end, and so, prior to the trip, we had certainly dreamed of having hidden ships.
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We had spent some time thinking about it, planning.
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I had done some preparation prior to, but certainly nothing was solidified before leaving on the trip.
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Well, when we left North Carolina, we actually went basically straight to the Kentucky Bourbon Trail.
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That was kind of our first major stop, spent 10 or 11 days there up in Kentucky and did a lot of the big distillery tours but also a lot of craft distilleries, because that's what we were more interested in seeing at that time.
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Okay, you were retired.
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You have a background in nursing.
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What made you do the jump from, or were you already thinking about a distillery while you were in the military?
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Yeah for sure.
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So our origin story that we like to tell we're here today because Amy and I had a great experience in early 2019.
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That was at another distillery up in North Carolina called Murto's Made.
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It's in Huntersville, so if you're in that area, go check them out and they have a similar business model with a back of the house distillery, front of the house cocktail bar.
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They're much more speakeasy though in terms of their lounge, much darker but similar business model.
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And that was early.
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2019 was the first time I'd kind of ever had a smoked old fashion.
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It was beautifully presented to us and at that point in my life, for probably the 10 years leading up to it, every time I saw a brewery open I would look at it and say, darn it, I should have done that, and that's certainly not to take away from all the unique challenges that are in that industry, but that was just my mindset.
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And so then we have this great experience at a distillery and I just started to research the craft distilling as an industry, doing as much as I could.
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The assessment I made from a business perspective was I think craft distilling is where craft breweries were maybe 10 or 15 years ago, just in terms of how often you see them or how popular they are.
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And so I thought well, if we're going to jump in, it makes sense to do that now.
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Again, I still had two years left to serve in the Marine Corps, so I did what I could.
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University of Louisville of course, louisville is the heart of bourbon country in Kentucky.
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That school offers a graduate program in distilled spirits, so that's an online program, nothing hands-on for distilling, but a great background in regulatory issues, legal issues.
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We're a very highly regulated industry, as you could probably imagine, and so it gave me a firm foundation in those concepts, but also branding, marketing, a little bit of operations.
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And then my favorite was the history of distilled spirits.
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I was a history undergrad so I really nerded out in that class.
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Okay, it's all starting to come together now, yeah.
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So really loved that one and again finished that course right at the same time as I was retiring.
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It was a two-year program and so finished up June of 2021, retired June of 2021.
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And actually when we went to Kentucky for the bourbon show, we stopped by the university.
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I was able to pick up my diploma.
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So that was fun Nice.
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Worked out.
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A husband and wife team, usually one has that passion?
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Yes, and the other person is very supportive.
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You educated yourself as well for distilling how did you get so immersed in it as well?
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Okay, so for 21 years I watched my husband provide for our family and sacrifice, and at that point, when he retired, I said you need to be doing something that you enjoy.
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There's no point in just getting any job.
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What is it that you want to do that you?
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enjoy.
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You know he's always been an entrepreneurial spirit.
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He's several businesses before even getting out of the Marine Corps that he's made work or has worked with, and I knew that that was something that he's very passionate about.
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He's brought several ideas to the table and sometimes I roll my eyes and sometimes I'm like, okay, he brought this to the table and I was like heck, yeah, like that sounds like a good idea.
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And he, of course, like he said, does a lot of research.
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He doesn't do anything from the hip.
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He brought the research with the distilleries, you know, coming right behind the breweries saying how they're the up and coming, our personal experience at that one distillery and then our multiple personal experiences at other breweries and distilleries, because we very much enjoy visiting those anywhere we go and all around the country.
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When we went for our year trip, for sure we hit up as many as we could.
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That's something we definitely have always enjoyed.
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So when he came up with this idea, I was like heck, yeah, like that's a good idea.
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There's nothing here in the area like that.
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It could be a really good thing and I am definitely on board and I want to be involved.
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He's definitely the lead here, like I lead our home, because we homeschool our children too.
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Somebody has to be there to do that mostly.
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So we definitely lead more at the house.
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But I was like I'm a hundred percent going to be involved and know more about distilling than than just like we have one you know what I mean I wanted to, so us going to, we attended Moonshine University.
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Yeah, okay, so I did read that you were top of the class at Moonshine University, but I didn't.
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So I finished last but even if you finish last, you still graduate.
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Amy was the honor graduate graduating number one.
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Okay, but while we're talking about the Moonshine University, which totally doesn't sound like a real thing, but it is a real thing.
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Tell me about that.
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It's a shorter course.
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Why is that course so important to people who are going into distilling?
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It was actually during the RV trip.
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Again, I'd done, I'd finished up with that University of Louisville program had a foundation.
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About halfway through that trip, amy and I were talking about it and we had spent the last couple years dreaming about it.
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We had pages and pages of notebooks filled with possible names of a place Like we had.
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It was all in the dream kind of phase, but we made the first decision during that trip that kind of really solidified it and made what I call the first business investment, which was to attend Moonshine University it is a funny sounding name but I promise it's legitimate curriculum Again back in Louisville, heart of bourbon country, and so it's a six-day course that is hands-on distilling.
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So for Amy and I that was actually our first experience with working, you know, from grain through the whole process of distilling and then at the end of the week you get a bottle that you made aged one whole hour in a barrel, which we still have.
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How does that taste?
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Out of curiosity, you know it's unaged bourbon.
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They call it white dog for a reason, so so yeah, that was a great but that was it's.
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You know they call it white dog for a reason.
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So, yeah, that was great, but that was.
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It was important to me that we both attend that right, because it wasn't enough for me to just go and I would bring back the notes, and then that was part of Amy being heavily involved in the business and, frankly, I didn't want to be responsible for taking all those notes by myself, because she ended up gravitating towards some of the other classes, like branding and marketing, and she picked up on things that I would have missed, and so it was very beneficial and it wasn't cheap and I say it was an investment.
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It truly was for us both to attend.
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That was critical.
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One of the things I learned there was the staff.
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There has a core staff that they keep, but then they also bring in outside instructors for various topics, and a lot of those instructors were consultants for distilling, and so one of my takeaways was I need a consultant, and I knew I couldn't afford those consultants because they work with all the big companies and I didn't have that kind of budget.
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So we got back and I knew I needed a consultant.
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So I found one again in North Carolina.
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His name's Steve.
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He runs a company called Kindred Spirits Consulting, so shout out to Steve.
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He was the master distiller at End of Days Distillery down in Wilmington when they opened.
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So he was critical for our success in getting open, certainly, but put him on retainer basically as soon as we got back from that course.
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The thing about the course that was important was you know, you can't learn it all in six days, obviously, but really all it did was give us the confidence to think that we could pull it off.
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And so when we went into that course at least for me, I think both of us our plan was we'll do the course, We'll spend two, three years probably getting it up and running.
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That was kind of the game plan when we went into the course.
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And then we graduated the course and what we did instead was get back to the area and sign a lease for this place three days later.
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Wow, you know no business plan it did give you confidence, maybe too much, I don't know.
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We signed the lease, not a business plan in place, no funding secured, just again a belief that we would figure it out, and so that course was important.
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For that there was knowledge and ultimately allowed me to have better conversations with Steve, the guy that I was putting on retainer as consultant.
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So you know I trust him obviously with his knowledge, but now I had a foundation in that knowledge that allowed me to have better conversations, so it was a really important course for us.
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So you said you sort of gravitated towards the marketing here today.
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Have you guys sort of gravitated to different aspects of the business, like you prefer to run this part and you run that part?
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How have y'all divided and conquered.
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Divide and conquered is a great term, I think, and we kind of do that in our personal life as well, with the kids when he was in the military.
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But, yeah, same similar approach.
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There's a lot of things that we work on together and we almost always consult each other for pretty much every decision, even if it's right after the fact, we're both aware of everything that's going on at all times.
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Yeah, I definitely take the marketing, the social media, the merchandise, the events, that kind of stuff.
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Okay, when we were opening, I was in charge of, like, the decor and working with, you know, getting all that in place.
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I'm not a bartender and I never will be, so that's Andy's.
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Andy runs the bar, got it the bar and then the whole distilling side, like I'm aware and a part of the process, but he runs, he's the master distiller for sure.
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Okay.
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So since you're doing the distilling primarily when you have that recipe, especially award-winning recipes, you don't mix that up very much, right.
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No, I mean continuity across batches is what we're going for.
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We want a consistent flavor profile, because that's what becomes a customer expectation, right?
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So if they bought one bottle once, whether it's a year later or a couple years later, they would expect to have that same taste profile.
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It's important, so certainly important to us.
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So I would say no, we want to be very consistent with flavor profile.
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The only thing I would add to it is, like between batch one and batch two of vodka, for example, we didn't change the recipe, but we did refine how we filter it, and so that was not so much changing the the taste of it, but just kind of making a cleaner product.
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and so that's some of the smaller changes we made in between batches do you tweak the percentages like you were saying earlier, like this is 15% rye and you're like I think we need to up that just a little bit on the next batch, or is that deviating too much for your customers who already know what you're selling?
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Yeah, so something like that.
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You know, you mentioned rye or if we did a corn bourbon right.
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So typically a bourbon will have corn as a base, at least 51%, and then rye or wheat and then barley, and so for us we want to focus on making a weeded bourbon.
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We're going to keep that mash bill that's a fancy word for recipe we're going to keep that mash bill consistent.
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There are different tastes that come out for different various reasons, a little bit different in each barrel, a little bit different aging, and so that's a lot of times when we get to barrel blending, that's where you can kind of get that consistent taste profile because you're blending multiple barrels.
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But you mentioned kind of changing the recipe.
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We did tweak our gin recipe despite being award-winning it was but we saw an opportunity to just lessen the juniper a little bit and we were very happy with the results in batch two from that.
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The gin that won the gold award.
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After it won the award, you tweaked it.
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Yeah, I mean, since you talked about timelines, when I tweaked it I had already shipped it off for competition.
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I didn't know that it was going to win gold.
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Oh, that's funny.
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I think batch two is even better.
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I think every change we made was for the better.
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So the vodka won the gold recently.
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It was like two weeks ago right A couple weeks ago we got those results and then the rum, the gin, the gin.
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So we have two gold medals one for our gin that won at New York International Spirit Comp, and then vodka just won gold at something called USA Spirit Rating, which is an international competition.
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The way they run all of those is, it's all blind taste testing, oh that's cool.
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And you get a panel of judges.
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Typically three judges do blind taste testing of all your spirits, and then you get tasting notes and so they'll let you know what kind of things they're picking up on.
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And then they're great as well, and so you know you go against all the big distilleries that are still submitting their products to compete on those platforms.
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So after the competition and you've been awarded or not awarded, depending on who you are they give you.
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You said they give you notes, so like hey, you know you need to improve here, or hey, you killed it here.
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This was amazing.
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Most of the notes are just tasting profiles.
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So you mentioned that we did a tasting before we recorded this, so I tried to take them through some tasting notes, things that they may be smelling or tasting, and that's that's some of what I got back from those competitions.
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Uh, are tasting notes.
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Now there is one competition that the american distilling institute runs, called adi, and that particular competition is very, very big on saying here's what we liked, here's what we didn't like, and so that was.
00:17:47.057 --> 00:17:50.299
You know it's interesting to read and to certainly consider.
00:17:50.299 --> 00:17:51.804
Are there areas of improvement?
00:17:51.924 --> 00:17:54.342
Yeah, and one of your earlier answers too.
00:17:54.342 --> 00:17:57.163
You mentioned getting the funding for here.
00:17:57.163 --> 00:17:59.743
Tell me about the wall over here, the wall of fame.
00:17:59.743 --> 00:18:04.579
Tell me about why that is what it is and how you got started here.
00:18:05.020 --> 00:18:05.221
Yeah.
00:18:05.221 --> 00:18:12.328
So in March of 2023, which was about six, seven months before we opened last year we ran a Kickstarter campaign.
00:18:12.328 --> 00:18:14.576
Kickstarter is called crowdfunding.
00:18:14.576 --> 00:18:24.347
It's an opportunity for people to contribute financially at different levels of support, and so we had everything from a $2 sticker to, you know, a hat, a t-shirt.
00:18:24.347 --> 00:18:27.644
It was really an opportunity for people to show their support before we opened.
00:18:27.644 --> 00:18:30.964
But the wall of fame represented two levels of support.
00:18:30.964 --> 00:18:33.000
One, you know, for a hundred bucks.
00:18:33.000 --> 00:18:34.104
There's a plaque in the center.
00:18:34.104 --> 00:18:35.240
They can get their name on that.
00:18:35.715 --> 00:18:45.297
And then the larger tiles that surrounded those were really pretty affordable as well 250 bucks and you get your.
00:18:45.297 --> 00:18:52.843
What we liked about it was we saw a lot of business support, so a lot of those are local businesses that showed early support for us, which we appreciated, and really for them, 250 bucks for you know, a marketing tool, right?
00:18:52.883 --> 00:18:53.905
So they're up there forever.
00:18:53.945 --> 00:18:55.656
So that was, I think, a great deal for them.
00:18:55.656 --> 00:18:58.801
But we raised that money in March of 2023.
00:18:58.801 --> 00:19:02.528
And then we coordinated that actually with our soft opening.
00:19:02.528 --> 00:19:05.599
So we mentioned our one year anniversary coming up.
00:19:05.599 --> 00:19:17.680
We opened September 29th of last year, but on September 28th I used our soft opening as a tool and everyone on that wall is who was invited to that soft opening.
00:19:18.481 --> 00:19:19.204
So we called it a.
00:19:19.224 --> 00:19:23.538
VIP party, but I knew it was going to be our soft opening opportunity as well.
00:19:24.098 --> 00:19:27.106
And what are you doing for the one year anniversary celebration?
00:19:27.515 --> 00:19:28.176
Yeah, big party.
00:19:28.176 --> 00:19:29.200
We certainly hope so.
00:19:29.200 --> 00:19:30.001
I think it will be.
00:19:30.001 --> 00:19:31.915
We're throwing a tent up out in the parking lot.
00:19:31.915 --> 00:19:33.861
We're going to have a stage built out there.
00:19:33.861 --> 00:19:39.101
We have two bands on Friday, the 27th, and three bands on Saturday.
00:19:39.181 --> 00:19:40.042
September this month.
00:19:40.103 --> 00:19:48.071
This month a couple of weeks away, and then Sunday because the tent can't get torn down until Monday we decided to go ahead and host a little craft show as well.
00:19:48.413 --> 00:19:48.575
Nice.
00:19:48.595 --> 00:19:49.800
Since the tent will already be up.
00:19:49.800 --> 00:19:52.364
So we kind of have a Friday, saturday, sunday schedule.
00:19:52.364 --> 00:19:54.020
So, yeah, we expect a big turnout for that.
00:19:54.535 --> 00:20:05.347
I just want to say congratulations, because I think you had a stellar year, and to be able to celebrate that a year later with the success that you've seen so far, and I think it's only going to get better.
00:20:05.347 --> 00:20:07.549
I just wanted to say my hat's off to you.